AmericanMasterTech.com Version 3.0
The pinnacle of convenience, power, and simplicity.
By: Judy Marciasini, Director of Marketing, AMTS, Inc.
Throughout the past decade, we have witnessed a considerable number of our customers slowly shifting to our website as a convenient one-stop destination for product information, up-to-date pricing, and placing orders. During that time, customers have repeatedly told us that we have one of the most accessible and easy-to-navigate websites around. On occasion they have provided suggestions to make it even better. We really appreciate the feedback and suggestions that we received as it allows us to continually improve our level of service to you. As e-commerce continues to grow, we have been working diligently to incorporate the features that many of you have requested into our new website! Our primary goal has been to make americanmastertech.com an even more powerful and useful resource for you, while maintaining the features that you love. We are proud to announce that we have reached that goal!
American MasterTech will officially unveil version 3.0 of our website on January 9th, 2017. Log onto www.americanmastertech.com on January 9th and you'll immediately notice a more modern look and lighter feel. With an engaging color palette and a fun interactive background, we hope that you'll find our site enjoyable, powerful, and easy to navigate. Most commonly used links are located in logical areas on our homepage. Log in, create an account, view account information, request a catalog, search, or browse through our complete product line right from the header section on our homepage.
Search features have been vastly improved and are much more powerful, allowing you to locate a product faster than ever. Start by typing in the product name or item number and pressing enter. Two sets of results will appear with the more relevant results appearing in the first group and less relevant results in a separate list below. Clicking on a result will transport you to that product's information page, where you'll find everything that you need including a detailed description, high resolution images, product instructions, MSDS, and other links to additional information and related products. Best of all, if you have contract pricing with American MasterTech, it is now easily viewable and available on each product page!
If you don't have an item number, are unsure of the correct product name, or would simply like to browse our complete product line, clicking on the products link on our homepage will allow you to browse products by category! Another great feature of our new products section is "filtering". Each product has its own set of attributes by which it can be filtered. For example, let's say you are interested in a fast drying and environmentally friendly mounting medium. Start by visiting the mounting medium category and locate the filter boxes on the left side of the page. Next, click on fast drying and then on environmentally conscious to see a list of mounting mediums that fit your chosen criteria.
We have also added many new capabilities to the "My Account" section. One new feature that was requested is order tracking. On your account screen, the "My Orders" section gives you the opportunity to quickly view the status of your orders and track them at any time of the day. This section also gives you the ability to review your order history, track orders, and place similar orders in the future. This new feature will not only make things much easier on your purchasing department, but your accounting departments as well since past invoices are now available online.
The next great feature is having estimated shipping charges available on the website! During checkout, users can view the difference in rates between ground, second day, or next day air. These shipping estimates are available to many countries throughout the world and for most of the products that we offer. Due to our large variety of products, along with the complexity of calculating shipping rates for hazardous items, keep in mind that these shipping rates are only estimates. The larger the order is, the more accurate the estimate will be.
With all of these great features on our new website, the only thing lacking was a means to connect and keep in touch with all of our customers and friends! That is why we have now joined social media networks such as Facebook, YouTube, Twitter, and Google Plus. We invite you to visit us, say hello, and catch a glimpse of the current events at American MasterTech. Occasionally, you may witness some of the humor and fun we have with one another at our facility! Of course you are still always welcome to call 800-860-4073 and speak to one of our friendly and knowledgeable customer service representatives. We are available by phone from 8:00AM until 5:00PM PST Monday thru Friday to take orders, answer all of your questions, or simply to help you navigate our new website! Thank you so much for all of your feedback and for helping us to develop this wonderful new resource for you!